Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and num... Activewebsoftwares :: /awh :: Active Web Helpdesk
InverseFlow Help Desk System is the ideal solution to any business looking to provide powerful customer service online. Features include the capability to handle hundreds of thousands of help tickets, for the owner/administrator to monitor the actions of technicians and to manage tickets in a simple, and organized fashion... InverseFlow com :: inverseflow :: help :: desk :: system :: inverseflow :: com :: internet :: ftp :: inverseflowhelpdesksystem :: InverseFlow Help Desk System